Your Personal Data Protection at vr77
vr77 is committed to maintaining the confidentiality and security of every player's personal information. This privacy policy explains in detail how we collect, store, use and protect your data in line with international data protection practices.
Six Data Protection Principles of vr77
Every aspect of how we handle your personal data is grounded in strong, transparent security principles.
Limited Collection
vr77 only collects information that is genuinely necessary for account registration, identity verification, payment processing and service delivery. No excess data is collected without your consent.
High-Level Encryption
All information transmitted between your browser and vr77's servers is protected using 256-bit SSL encryption technology. Stored data is also protected with additional security layers. 🔒
Full Player Control
You have the right to access, correct or request deletion of your personal data at any time. Requests can be submitted through our 24/7 customer support channel.
No Data Selling
vr77 does not sell, rent or disclose your personal information to third parties for marketing purposes without your explicit consent. Your data belongs entirely to you.
Controlled Retention Period
Personal information is only retained for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal and licensing requirements. Data that is no longer needed will be securely deleted.
Full Transparency
Any material changes to this privacy policy will be communicated to registered players via email or in-platform notification. You will always be informed about how your data is used. ✅
This Privacy Policy ("Policy") governs how vr77 ("we", "platform" or "website") handles the personal information of users who register and use services at vr77.one. By using our platform, you agree to the terms set out in this Policy. We encourage you to read this entire document carefully before using our services.
vr77 operates under an international licence and complies with data protection standards recognised at the global level. The confidentiality of players' personal information is the top priority in every operational decision we make.
1. Personal Information We Collect
In operating a licensed online gambling platform, vr77 collects several categories of personal information from players. This collection is carried out directly when you interact with our platform.
Information collected during account registration:
- Full name as per official identity document
- Active email address
- Mobile phone number
- Date of birth (for age verification of 21 years and above)
- Encrypted password
- Country of residence
Information collected during financial transactions:
- E-wallet details (Touch 'n Go eWallet, ShopeePay, DuitNow)
- Bank account information for FPX online banking processing
- Crypto wallet address (for USDT, BTC, ETH transactions)
- Deposit and withdrawal records
- Transaction history within the platform
Technical information collected automatically:
- Your device's IP address
- Browser type and operating system
- Login and logout time logs
- Session data and gaming activity
- Cookie information (as described in Section 6)
Important Note: We do not collect MyKad or passport numbers unless required for the identity verification (KYC) process mandated by our licensing body. In such cases, the verification process is handled through secure, encrypted channels.
2. How We Use Your Personal Data
vr77 uses the personal information collected solely for legitimate purposes necessary to operate the platform. The following are the main purposes for which that data is used:
- Creating and managing your player account
- Processing deposits and withdrawals via supported payment methods
- Verifying player identity to meet licensing requirements and prevent fraud
- Delivering bonuses, cashback and promotions linked to your account
- Contacting you via email or live chat regarding your account or transactions
- Identifying and preventing fraudulent activity, money laundering or platform abuse
- Improving the user experience through anonymised data analysis
- Complying with legal obligations and international licensing requirements
- Enforcing the platform's Terms and Conditions
vr77 does not use your data for third-party marketing purposes or sell your information to any other organisation without your explicit consent.
3. Information Sharing and Disclosure
In certain limited circumstances, vr77 may need to share some of your personal information with specific parties. Any such sharing is done under strict controls and only when genuinely necessary:
Payment Processors: Information related to financial transactions is shared with approved payment processors to facilitate deposits and withdrawals. These processors are bound by strict confidentiality agreements.
Regulatory Authorities: vr77 may be legally required to disclose information to licensing bodies, law enforcement agencies or courts when lawfully demanded. We will notify you of such requests unless prohibited from doing so by law.
Technology Providers: Game software providers, server infrastructure and security system providers may have limited access to certain technical data for service delivery purposes. All such providers are bound by comprehensive data protection agreements.
Our Guarantee: vr77 has never and will never sell, rent or trade your personal information to any third party for marketing, advertising or any other commercial purpose without your explicit prior consent.
4. Data Security
vr77 invests in comprehensive security infrastructure to protect players' personal data from unauthorised access, loss, misuse or alteration. The key security measures we use include:
- 256-bit SSL encryption for all data transmitted over the network
- Encryption of data stored in our databases
- Role-based access control for internal staff
- Regular security audits by independent third parties
- Intrusion detection systems and 24/7 monitoring
- Two-factor authentication for administrative access
- Mandatory data protection training for all staff
While we take all reasonable steps to protect your data, no online security system can be guaranteed 100% secure. We recommend you also take your own protective measures such as using a strong password and not sharing your login credentials.
5. Your Rights as a Player
As a registered vr77 player, you have the following rights regarding your personal information. All requests can be submitted to our customer support team:
- Right of Access: You have the right to obtain a copy of the personal data we hold about your account.
- Right to Rectification: You may request correction of inaccurate or incomplete information at any time through your account settings or customer support.
- Right to Erasure: In certain circumstances, you may request deletion of your personal data. This request is subject to record-keeping obligations required by our licence.
- Right to Restriction of Processing: You may request that we limit the processing of your data in specific situations while an issue is being investigated.
- Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
- Right to Data Portability: You may request that we provide your data in a machine-readable format.
To submit any request relating to the rights above, please contact the vr77 customer support team, which operates 24/7 via live chat or email. We will process your request within a reasonable timeframe.
6. Cookies and Tracking Technologies
vr77 uses cookies and similar tracking technologies to improve the user experience and ensure the platform functions smoothly. Cookies are small text files stored on your device by your web browser.
Types of cookies we use:
- Session Cookies: Required to maintain your login session and ensure account security. These cookies are deleted when you close your browser.
- Preference Cookies: Store your preference settings such as language and interface display.
- Analytics Cookies: Collect anonymised data about how players use the platform for service improvement purposes.
- Security Cookies: Help identify suspicious activity and protect your account.
You can configure cookie settings in your browser to reject or delete cookies. However, some platform functions may not work properly if essential cookies are disabled.
7. Cross-Border Data Transfers
As vr77 operates under international licensing with server infrastructure that may be located in various global locations, your personal information may be transferred to and processed outside Malaysia. In all such cases, vr77 ensures that protection equivalent to or higher than what is set out in this Policy is also observed by all parties involved in processing that data. Comprehensive Data Processing Agreements are established with all entities receiving such data transfers.
8. Underage Accounts and Age Restrictions
The vr77 platform is intended solely for individuals aged 21 and above. vr77 does not knowingly collect, store or process any personal information from individuals under the age of 21.
The account registration process requires age verification. If we find that personal information of an underage individual has been collected without our knowledge, the account will be closed immediately and all related data will be deleted. If you suspect that an underage individual has registered an account on our platform, please contact our support team immediately.
Warning: Registration by individuals under the age of 21 is strictly prohibited. vr77 reserves the right to cancel accounts and report to the relevant authorities if false age verification is detected.
9. Links to Third-Party Websites
This Privacy Policy applies only to the vr77 platform at vr77.one and does not cover any third-party websites or services that may be linked through our platform. vr77 is not responsible for the privacy practices or content of those third-party websites. We encourage you to read the privacy policy of each website you visit separately.
10. Contact Us About Privacy
If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal data, please contact the vr77 data protection team through the following channels:
- Email:
- 24/7 live chat through the vr77 platform
- Service languages: Malay and English
We will endeavour to respond to every privacy-related query within a reasonable timeframe. For urgent account security issues, use the live chat channel for a faster response.
vr77 reserves the right to update this Privacy Policy from time to time to reflect changes in operational practices, legal requirements or licensing. Any material changes will be communicated to registered players via email or in-platform notifications. Continued use of the platform after such changes take effect will be considered as your acceptance of the updated terms.
Start Your Safe and Licensed Gaming Experience
vr77 offers a responsible, secure and transparent online gambling environment. Register an account today and enjoy a 100% welcome bonus of up to RM1,500 with a 15x bonus wagering requirement.